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I used to be a black and white thinker and had no idea until a therapist pointed it out. Our brains are processing an enormous amount of information every second, and one of the ways they cope is by creating shortcuts — categories that help us sort the world quickly. Good or bad. Right or wrong. In or out. Black and white thinking, dualistic thinking, dichotomous thinking, all-or-nothing thinking — these are just different names for the same pattern. For a lot of us, it runs

Photo by Dan Meyers on Unsplash I was at a networking event the other night when someone asked what I do. I explained that a lot of my work centres around emotional intelligence — helping leaders understand themselves and the people around them better. She nodded and confidently said, "I don't need more emotional intelligence I'm already too compassionate and it's exhausting" " I smiled. But was actually feeling a bit shocked. The idea that you can have too much emotional int

Most organisations don't struggle with a lack of information about engagement. They struggle with knowing what to do with it. The Gallup Workplace Report has been around long enough that the patterns it surfaces aren't really in question anymore. What's striking is how consistently those patterns are acknowledged — and how rarely they're meaningfully acted on. Read closely, it's not really a report about engagement as a concept. It's about the everyday conditions people are w

Strengths-based approaches have become one of the most popular ways we make sense of ourselves. Whether it's Gallup CliftonStrengths, the Big Five, DISC, or something similar — these frameworks offer something many of us are genuinely looking for: clarity. They give language to patterns we've always sensed but never quite articulated. Understanding your strengths can build confidence, sharpen p